Tapmiles Privacy Policy

Effective November 9, 2026

Tapmiles is a mileage tracking app made by HETA Technologies, a business registered in Ontario, Canada ("we", "us"). This policy explains what information Tapmiles collects, why, where it is stored, and the choices you have. We wrote it in plain language. If anything is unclear, email support@hetatech.ca.

The short version

• Tapmiles uses your location to record your drives, including when the app is closed. That is the core of what the app does.
• Your trips are stored on your phone. They go to our cloud only if you sign in to Backup and sync.
• We do not sell your information, we do not show ads, and we do not use your data for advertising.
• You can delete your account and cloud data at any time, from the app or by email.

Information Tapmiles collects

• Location. Precise location (GPS) while a drive is being recorded, including in the background when the app is closed or not in use, to record the route, distance, start and end points of each trip. When you are not driving, Tapmiles does not track your location.
• Physical activity. Android's activity recognition (whether you appear to be driving, walking or still) is used on your phone to start and stop trips automatically. It is not stored or sent to us.
• Trips and related details. Date, time, distance, start and end addresses, route, the category you choose (Business or Personal), purpose, notes, parking and tolls, and the vehicle used.
• Things you enter. Vehicles, odometer readings, saved places, work hours, car expenses and amounts, car care reminders, gig shift earnings, and your name if you add it to the PDF logbook.
• Receipt photos. Photos you attach to expenses stay on your phone. They are not uploaded to our cloud.
• Car Bluetooth. If you link a car, the Bluetooth name and address of that car are saved so trips can start when your phone connects to it.
• Account information. If you sign in to Backup and sync: your email address, your name (if you sign in with Google), and an account ID.
• Purchases. Subscriptions are handled by Google Play. We receive a purchase confirmation, never your card or payment details.
• Crash reports. If the app crashes, a report with the device model, Android version, app version and technical details of the error is sent to Firebase Crashlytics so we can fix it. It does not include your trips or location.

Web dashboard

If you sign in at tapmiles.hetatech.ca/app, the dashboard shows the trips, vehicles and expenses in your Backup and sync account and saves the changes you make there (category, purpose, notes) back to your account. It stores a few display preferences (distance unit, rate, last tab, the name for your logbook) in your browser only. It uses no advertising or tracking cookies.

How we use it

• To record and show your trips, calculate distances and values, and create your logbooks, reports and exports.
• To back up and sync your data between your phones and the web dashboard, if you sign in.
• To give you Pro features you paid for, and the free trial.
• To send notifications you can turn off: trip reminders, the weekly summary, the monthly report reminder and car care reminders.
• To fix crashes and improve the app.
• To answer you when you contact us.

Services we use

Tapmiles relies on these Google services. Each processes data only to provide its service to us.

• Google Firebase (Authentication, Cloud Firestore, Remote Config, Crashlytics): sign-in, cloud backup of your trips and settings, mileage rate updates, crash reports.
• Google Play: app downloads, subscriptions and payments.
• Android address lookup and Google Maps Platform (Places and Routes): turning trip coordinates into street addresses, searching for an address, and working out the distance of a trip you add by hand. The coordinates or search text are sent to Google for this.
• Android Backup: Android may back up the app's data to your own Google account, as it does for most apps. You control this in your phone's settings.

Google's privacy policy is at policies.google.com/privacy. Cloud data is stored on Google Cloud servers, which may be located outside Canada, including in the United States, and may be subject to the laws of those countries.

Sharing

We do not sell, rent or trade your information. We share it only with the service providers above, when you choose to share something yourself (for example, sending a PDF logbook to your employer or accountant), or when required by law.

Security

Data sent to our cloud is encrypted in transit, and each account can only read and write its own data. No system is perfectly secure, but we take reasonable steps to protect your information.

How long we keep it

Data on your phone stays until you delete it or uninstall the app. Cloud data stays while your account exists. When you delete your account, your cloud data is deleted right away, and any remaining copies in Google's systems are removed within 30 days. Crash reports are kept for up to 90 days.

Your choices and rights

• Location: you can turn off Auto-detect drives in the app, or change location permission in Android Settings. Without background location, trips are recorded only when you start them.
• Notifications: each kind can be turned off in the app's Settings or in Android Settings.
• Access and export: you can export all your trips as a CSV file from the Trips tab.
• Correction: you can edit or delete any trip, place or expense in the app.
• Deletion: see delete your account and data.

Under Canada's privacy law (PIPEDA) and other laws that may apply to you, you can ask us what personal information we hold about you and ask us to correct or delete it. Email support@hetatech.ca.

Children

Tapmiles is made for adults who drive. It is not directed at children under 16, and we do not knowingly collect information from them.

Changes

If we change this policy, we will update the date at the top and, for important changes, tell you in the app.

Contact

HETA Technologies, Ontario, Canada
support@hetatech.ca