Delete your Tapmiles account and data

Tapmiles is made by HETA Technologies. You can delete your Tapmiles account and the data in our cloud at any time, in either of these ways.

In the app (fastest)

1. Open Tapmiles.
2. Go to Settings, then tap your account at the top (or Backup and sync).
3. Tap Delete account and cloud data and confirm.

By email (without the app)

Send an email to support@hetatech.ca with the subject "Delete my Tapmiles account", from the email address you used to sign in. We will confirm and delete your account within 30 days, usually much sooner.

What is deleted

• Your Tapmiles account (sign-in).
• Everything stored in our cloud for that account: trips, vehicles, saved places, expenses, gig shifts, reminders and settings.

What is not deleted

• Data on your phone. It stays until you delete it in the app or uninstall Tapmiles.
• Your subscription. Deleting your account does not cancel a Google Play subscription. Cancel it in the Play Store app: profile, Payments & subscriptions, Subscriptions, Tapmiles.
• Purchase records that Google Play keeps for tax and legal reasons.

Any remaining copies in backups are removed within 30 days.